Enjoying games is your right, but we at yes2 believe that enjoyment must come with proper control and awareness. We provide a range of tools and resources to ensure every member plays within healthy and responsible limits.
Yes2 believes that healthy online entertainment starts with the right awareness, control, and support.
Set your own daily, weekly or monthly deposit limits directly from your yes2 account settings. Limits take effect immediately when lowered, giving you full control over your gaming spend.
Need a short break? Activate a temporary cool-off period of 24 hours, 7 days or 30 days. During this period, you will not be able to place any bets or make new deposits on the yes2 platform.
If you need a longer break, the self-exclusion option allows you to close account access for 6 months, 1 year, 5 years or permanently to protect your wellbeing.
Yes2 sends automatic reminders once you have played beyond the time limit you set for yourself. This helps you maintain a healthy balance between entertainment and daily responsibilities.
Set the maximum loss you are willing to accept in a single session, a day or a month. Once the limit is reached, the yes2 system will automatically block further betting.
The yes2 platform provides a self-assessment questionnaire to help you honestly evaluate your gaming habits. Your responses are fully confidential and used for personal guidance only.
Eight core commitments that guide how yes2 manages its platform responsibly
Yes2 takes active measures to identify and assist members who may be experiencing gambling problems, including through monitoring of unusual betting patterns.
The yes2 platform is exclusively for individuals aged 18 and above. Our rigorous KYC verification process ensures no underage registrations are accepted.
All yes2 promotional materials never target vulnerable individuals, minors or those who have registered for the self-exclusion programme.
Yes2 is always transparent about return-to-player (RTP) percentages, bonus terms, and wagering conditions so you can make fully informed decisions.
The yes2 support team is available at any time via live chat or email, including for matters related to responsible gaming.
Member deposits are held in a separate account from yes2's operational funds, ensuring the safety of your money at all times regardless of the company's financial position.
All games on yes2 use a certified Random Number Generator (RNG) that is independently audited to ensure absolute fairness for every member.
Yes2 provides educational materials, articles, and guides on healthy gambling habits, available free of charge to all registered members with no conditions attached.
Responsible gambling means enjoying wagering as a form of entertainment while remaining in full control of your decisions and spending. It does not mean you cannot play — rather, it is about ensuring the game stays a fun activity that does not interfere with your daily life.
At yes2, we take this responsibility seriously. We provide a safe, transparent, and supportive environment so every member can enjoy our full range of games — from slots and Live Casino to Sports Betting — with complete confidence that our platform is always on your side.
Gambling should always be a form of entertainment. If it starts to feel like an obligation or a source of income, it is time to pause and reassess.
The core principles of responsible gambling at yes2 encompass three key pillars: personal controls meaning you always stay in control of how much time and money you invest; self-awareness the ability to recognise when gambling begins to negatively impact your life; and access to support meaning help is always available whenever you need it, without shame or fear of judgement.
Every yes2 member has access to a range of self-control tools that can be activated at any time directly from their account panel. No complicated steps, no lengthy waiting periods — control is at your fingertips.
Recognising the early signs of a gambling problem is the most important first step. Many people are unaware they have a problem until the situation becomes serious. Here are the warning signs to watch for in yourself or someone you care about:
If you identify one or more of the signs above in yourself, do not panic. This is a sign that you need support, and yes2 is here to help. The first step you can take right now is to contact our support team via live chat or use the self-exclusion tool in your account settings.
Remember, asking for help is a sign of strength, not weakness. Many yes2 members have been through similar situations and successfully managed their gaming habits with the right support.
Answer the following questions honestly to get a clearer picture of your gambling habits. There are no right or wrong answers — this is purely for your own benefit.
Have you ever gambled with money that should have been used for daily necessities such as rent, bills or food?
Do you find it difficult to stop playing even when you had planned to?
Have you ever lied to loved ones about how much time or money you have spent on gambling?
Do you often try to chase your losses with bigger bets than originally planned?
Is gambling starting to interfere with your relationships with family, friends, or your work performance?
Have you ever felt anxious or restless when unable to gamble for a period of time?
Do you need to bet with increasingly larger amounts to achieve the same level of excitement?
Have you ever borrowed money or sold something to fund your gambling?
If you answered "Yes" to two or more of the questions above, we strongly encourage you to reach out to the yes2 support team or use the self-control tools available in your account. You may also contact an independent gambling support organisation for professional advice.
Yes2 offers six key self-control tools accessible directly from your account panel. All tools are free, easy to use, and take effect immediately upon activation.
Set the maximum amount you can deposit within a 24-hour, 7-day or 30-day period. Once the limit is reached, the yes2 system will automatically block any additional deposits until the next period begins.
Controls the total betting amount permitted in a single session or day. Ideal for those who want to enjoy games within a preset budget without the risk of exceeding their means.
Once your losses reach the limit you have set, the system will block further betting for that period. This is one of the most effective tools for preventing heavy losses in a single session.
Set how long you want to play in a single session. When the time limit is reached, the system will automatically log you out and send a reminder before the limit is hit so you can plan ahead.
Option to take a break from the yes2 platform for 24 hours, 48 hours, 7 days or 30 days. During the break period, your account will be fully blocked from any wagering activity or new deposits.
For a longer break, activate self-exclusion for 6 months, 1 year, 5 years or permanently. During this period, your account is fully closed and you will not receive any marketing communications.
To activate any self-control tool, log in to your yes2 account and go to Account Settings → Responsible Gaming. If you need assistance, our support team is available 24/7 via live chat.
Here are some practical tips we share with all yes2 members to ensure a fun and safe playing experience:
In addition to the internal support provided by yes2, there are several independent organisations in Malaysia that offer free professional assistance for gambling problems. yes2 encourages any member who needs support to reach out to these organisations: